KKWhatsAppA supportive space for couples and families to understand repeated patterns, communicate more clearly and explore a way forward together. You do not need to have the right words to begin.
Same fee and duration for the first assessment and every follow-up session.
Some people come when conversations keep turning into arguments. Others feel distant, face a major change or want to strengthen their relationships. We make room for your concerns and each person’s perspective.
We work with you together as a relationship unit. Both perspectives matter, and we explore how your emotions, communication and responses influence one another.
Our role is to help you understand the pattern, make room for honest conversations and work towards your goals.
Sessions centre on your own experiences, wellbeing, needs and personal goals.
Sessions centre on both partners and the interaction between you: how you communicate, manage differences, express needs and respond to each other.
We consider communication, roles and patterns within the family, while making room for each participating person’s experience.
Your first 90-minute appointment is an assessment session. It helps us understand your concerns, consider whether joint counselling is suitable and plan a helpful starting point.
You do not need to resolve everything in the first appointment. Assessment may continue beyond the first session if more understanding is needed.
We explore what brings you here, what has been happening and what each person hopes will change.
We look at your history, strengths, recurring difficulties and any concerns about safety or speaking openly.
We explain the session agreements, discuss possible goals and consider appropriate next steps together.
Knowing how we work helps everyone participate with a clearer understanding of the process.
Each person gets time to finish their thoughts. Your counsellor guides turn-taking and helps you listen to understand before responding.
Listening does not require agreement. It gives you a chance to hear the other person’s experience.
Our couple counselling follows a no-secrets policy for information relevant to the shared therapy. We do not agree to hold relationship-relevant secrets for one partner against the other.
Your counsellor explains how separate conversations or messages will be handled before you agree to begin.
We support honest communication and responsibility for your own behaviour. Understanding a relationship pattern does not excuse harmful behaviour or mean responsibility is always equal.
Transparency between partners is separate from confidentiality outside counselling. Your counsellor will explain confidentiality and its limits during assessment.
Our work draws on the approaches below. Your counsellor guides the focus according to your concerns, relationship dynamics and assessment.
Strengthening friendship, managing conflict and building shared meaning, with practical ways to communicate and understand each other.
Exploring how family history, patterns across generations and reactions to stress influence your present relationships.
Looking at how communication, roles and expectations connect, and where a change in the interaction may help the family.
Supporting self-worth, emotional awareness and clearer expression of feelings and needs, with respect for each person’s experience.
Understanding the emotions and needs underneath conflict or withdrawal, and finding more caring ways to express and respond to them.
Both Mr. Charlie and Mr. Chong Tin Fung provide couple and marital counselling. Our team can help with availability and suitable appointment arrangements.
For family counselling, tell our team who would be involved and what you hope to address so we can advise on a suitable arrangement.
If there is coercion, violence, intimidation or immediate danger, tell our team privately before booking a joint session. We will help consider a safer and more appropriate next step.
Every session costs RM360 and lasts 90 minutes (1½ hours). This applies to both the first assessment session and all subsequent counselling sessions.
We work with the couple as our client and make room for both perspectives. We help you understand your interaction and take responsibility for your own behaviour. Harmful behaviour is addressed rather than treated as an ordinary difference of opinion.
No. Different perspectives are often part of what brings people to counselling. You can begin by sharing your own experience and what you hope to understand or change.
Contact our team to discuss an appropriate starting point. Individual support may be an option, but it has a different focus from counselling with both partners together.
This depends on your concerns, goals and progress. Your counsellor will discuss the next steps after assessment and review the focus with you as counselling continues.
The appropriate participants depend on the concern and the assessment. Tell our team who is involved before booking so we can advise on arrangements.
Tell our team whether you are seeking couple, marital or family counselling. Every session is RM360 for 90 minutes, including the first assessment and follow-ups.